Mail-in Jewelry Repair Services

 

 

Jewelry Repair Service

 

   

Our repair mail-in service allows you to have your items repaired without having to physically come into the store.

Your item will be repaired in our state of the art facility in Lancaster, PA, by one of our skilled and experienced jewelers.

We have 5 in house bench jewelers, with over 100 years experience between them.  

Work Performed In House

  

We have been repairing jewelry in house for over 10 years.

We stand behind all of the work we do and care about the quality of the work we preform.

Your experience and the care we take in handling your family heirlooms is what matters to us most. 

Our Repair Services

  

We offer a wide range of jewelry repairs.

Our repairs include: ring sizing, half shank, arthritic shank, soldering rings together, adding sizing beads, stone tightening, chain repair, earring repair, hinge repair, refurbish, rhodium plating, prong work, pearl stringing, adding charms to charm bracelets, epoxy, engraving, stone setting/new head, laser welding, and much more.  

 

Prong Work

Ring Sizing

Head Replacement

Arthritic Shank

Tightening Stones

Jump Ring Solder

Laser Welding 

Chain Repair

Rhodium Plating

Polishing/Refurbish

Engraving

Half Shank

   

The Repair Mail-in Process:

 

  • Complete the form at the bottom of the page.
    • Be sure to include pictures of your item. Include different angles and views if you can. Make sure we can see the location the item needs repaired. The more images you include, the merrier.
  • Ship your item to our facility at: 1610 Manheim Pike, Lancaster, Pa 17601. 
    • You must include your: name, email, phone number, and address on a piece of paper inside the box with your item.
    • We recommend you package your item in multiple layers of padding (think lots of bubble wrap and protective packaging, as if you were shipping glass, make sure your item is safe and secure) and ship it in a box to avoid any damage in shipping. We accept packages from all major carriers. 
  • For your comfort and security, all packages are opened on our packaging desk under a recorded camera.
  • We will photograph your item and email you confirmation along with a photograph and weight (in grams) within 4 hours of the package arriving in our workshop.
  • We will then evaluate your pieces and email you a written quote with the recommended repairs and estimated completion time within 2 business days.
  • Our skilled bench jewelers will repair your item.
  • You will receive an email with an image when your repair is complete. We will ship your package back to you, signature required at time of delivery.  

 

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Learn About Our Other Repairs and Services

 Watch Repair Services

 

Brent L. Miller offers many solutions for your watch repair needs. We recommend routine maintenance to keep your watch in its best working order. For repairs, our in house watchmaker inspects and determines the work needed and whether it will be completed in house or sent to the manufacturer. 

Click HERE to learn more. 

Appraisal Services

 

 

Brent L. Miller has two in house gemologists that specialize in testing and grading the quality of your most loved jewelry. We offer testing services and complete appraisals.

 Click HERE to learn more.